Meeting Point: Outside the Terminal Building. Your driver will wait in the pick-up/drop off zone with a name board showing the lead passenger’s name.
For transfers to the airport, the driver will only wait for 20 minutes, outside of the accommodation, beyond your agreed collection time.
A child regardless of age to count as one passenger.
Face masks are no longer mandatory, however we recommend that they are worn if possible.
Children under 12 or less than 135cm require an Infant, Child or Booster seats, you must book these in advance.
Hotel/resident postcodes included in Central London area for this service are WC1, WC2, EC1, EC2, EC3, EC4, E1, SE1, N1, SW1, SW6, SW7, W1, W2, W4, W3, W6, W8, NW1, NW3, NW6, NW8.
Rates quoted are based to and from central London only. There will be additional charges for transfers outside central London area..
If you’re not at the meeting point after the given time window, there will be a charge of 40 pence per minute. Additionally, if this delay incurs extra car parking charges, you will need to also pay these.
For passengers who fails to arrive for the transfer or cancel within 48hours of travel date, full rate will be charged. Outside of this period no charges to apply.
Reservations made for transfers on the 24th, 25th, 26th and 31st December and 1st January will be subject to an additional 50% surcharge.